Terms and Conditions – Training



L4M specializes in visual production, IT systems and software consulting, and is an approved and certified reseller and training center in France.
L4M is also Lumion’s exclusive partner in France, Luxembourg & the French-speaking regions of Belgium and Switzerland.

Company name: L4M
Legal form: Limited liability company
Share capital: €3,000
RCS number: 817 910 391 – Antibes
Intracommunity VAT number: FR 76 817 910 391
Address of establishment:
Twins Offices 2
885 Avenue du Dr Julien Lefebvre
06270 Villeneuve-Loubet

Telephone number: +33 (0)9 72 65 24 13
E-mail address: formation@l4m.io




L4M is a Lumion professional training organization.
Its registered office is at Port Marina Baie des Anges – Le Ducal – Bâtiment C – 06270 Villeneuve Loubet. L4M designs, develops and delivers in-company training courses, on its own premises, at its customers’ sites or remotely, throughout France.

In the following paragraphs, it is agreed to refer to :
Customer: natural or legal person who registers with or orders training from L4M.
Trainee: the natural person taking part in the training course.
In-company training: customized training designed by L4M on behalf of a customer.
GCS: general terms and conditions of sale, detailed below.
OPCO: Opérateurs de Compétences (Skills Operators)


These general terms and conditions of sale apply to all training services provided by L4M on behalf of a customer. Registering or placing an order implies the customer’s full and unreserved acceptance of these terms and conditions of sale. These general terms and conditions of sale take precedence over any other customer document, and in particular over any of the customer’s general terms and conditions of purchase.


Agreement and certificate

For each training activity, a training agreement is sent to the customer by email. A copy duly completed, dated, stamped and marked “Bon pour accord” must be returned to L4M by any means at the customer’s convenience at least 15 days before the start of the training course.

Registration is valid only on receipt of the signed training agreement and a deposit of 30% of the training price. Payment of this deposit can only be demanded on expiry of the 10-day cooling-off period starting from the signing of this agreement.

If necessary, a special agreement can be drawn up between L4M, the OPCO or the customer.

At the end of the training course, L4M issues a certificate of attendance to the trainee. In the event of partial or total reimbursement by an OPCO, L4M will send the OPCO a copy of this certificate, together with the invoice. A training certificate for each trainee can be supplied to the customer on request.


Course description and program

Program content, as shown on the course presentation sheets, is provided for information only. The instructor, training coordinator or training manager reserve the right to modify them according to current events and the level of participants.



L4M specifies in its programs the initial knowledge required (prerequisites) to follow each of its training courses under optimum conditions. It is the customer’s responsibility to ensure that any trainee enrolled in a training course meets the prerequisites specified in the corresponding training program. Consequently, L4M cannot be held responsible for any mismatch between the training provided and the initial level of the participants.



L4M provides in-company training services. In order to carry out training courses, L4M may install software on the customer’s computer workstations, or provide workstations equipped with pre-installed software. In such cases, the customer does not benefit from any rights to the software, but simply receives access to it for the time needed for training.

L4M reserves the right to subcontract all or part of its services in compliance with the provisions of these general terms and conditions of sale.


Financial conditions, regulations and payment terms

All prices are quoted in euros and exclude VAT. They must be increased by VAT at the current rate.

Payment must be made on completion of the course, on receipt of invoice, in cash, payable to L4M.

Any sum not paid by the due date will automatically incur penalties equal to three times the current legal interest rate, without prior notice. L4M shall have the right to obtain settlement by legal action at the Customer’s expense, without prejudice to any other damages that may be due to L4M.

In the case of payment by the customer’s OPCO, it is the customer’s responsibility to apply for reimbursement before the start of the training course. The financing agreement must be communicated at the time of registration and on the copy of the training agreement that the customer returns duly completed, dated, stamped, signed and marked “Bon pour accord” to L4M. In the event of partial coverage by theOPCO, the difference will be billed directly by L4M at client. If the customer is unable to L4M no later than one working day before the start of the course, L4M reserves the right to refuse entry to the training course of the or to invoice the full cost of the course.
customer training.
In exceptional cases, payment may be made in instalments. In any case, these arrangements must be formalized before the training begins.


Cancellation, absence or interruption of a course

Any request for cancellation may be made by the customer, free of charge and with reimbursement of sums paid, if such cancellation is received by L4Mby registered letter with acknowledgement of receipt, to the following address L4M – Twins Bureaux 2 A1, 885 avenue du Dr Julien Lefebvre – 06270 Villeneuve Loubet, at least 10 working days before the start of the training session.

Any training begun is due in full and will be invoiced to the customer by L4M , after deduction of amounts already invoiced and/or paid. In the event of absence, interruption or cancellation, L4M ‘s invoicing will distinguish between the price corresponding to the days actually attended by the Trainee and the sums due for absence or interruption of training. It should be noted that the sums due by the customer in this respect cannot be deducted by the customer from his obligation to participate in professional training, nor be the subject of a request for reimbursement by an OPCO.

In this case, the customer undertakes to pay any remaining sums directly to L4M.

Furthermore, in the event of cancellation of the in-company training by the customer, L4M reserves the right to charge the customer a cancellation fee calculated as follows:

– if cancellation is made more than 10 working days before the start of the course: no cancellation charge

– if cancellation occurs between 10 and 5 working days before the start of the course: cancellation fees are equal to 50% of the course price excluding VAT

– if the cancellation is made less than 5 working days before the start of the course: cancellation fees are equal to 100% of the price of the course excluding VAT.

However, if cancellation is due to force majeure, the customer may defer registration to a later session at no extra cost. If the impossibility results from a health problem, the customer must present medical proof.

L4M reserves the right to cancel any training course in the event of force majeure (illness of its training consultant, etc.) without compensation or penalty to the customer. The customer may then choose another training date or cancel the order without penalty. In the latter case, the customer will be reimbursed for sums already paid.

L4M will not be held responsible for any costs incurred by the customer or damages resulting from the cancellation of a training course or its postponement to a later date.


Restrictive conditions

L4M reserves the right :

– to refuse any customer registration for legitimate and non-discriminatory reasons,

– to exclude at any time any participant whose behavior interferes with the smooth running of the course and/or is in serious breach of these terms and conditions,

-exclude any participant who has made false declarations at the time of registration, without compensation.



By registering for a training course, trainees agree to abide by the internal regulations applicable to the premises concerned, which will be brought to their attention.

L4M cannot be held responsible for any damage or loss of objects or personal belongings brought by trainees.

It is the responsibility of the customer/trainee to check that their personal and/or professional insurance covers them during their training.


L4M shall in no event be liable for any indirect, material or immaterial damage, consequential or otherwise, such as commercial or financial loss, loss of clientele, loss of brand image, loss of orders, any commercial disruption whatsoever, loss or total or partial destruction of customer file data, or any action by third parties.

Without prejudice to the foregoing, the liability of L4M, in the event that it is called into play in respect of its training services, is expressly limited to the price actually paid by the customer for the training service concerned.

L4M declares that it holds a professional liability insurance policy covering all consequences that may result directly from its professional activities.


Obligations and force majeure

Within the framework of its training services, L4M is bound by an obligation of means and not of result towards its customers or trainees.

L4M cannot be held liable to its customers or trainees in the event of non-performance of its obligations resulting from a fortuitous event or force majeure. In addition to the usual cases recognized by jurisprudence, the following are considered fortuitous events or force majeure: illness or accident of an instructor or pedagogical manager, strikes or social conflicts external to the company. L4Mnatural disasters, fire, interruption of telecommunications, energy supply, or transportation of any kind, or any other circumstance beyond the reasonable control of L4M.


Intellectual property and copyright

All presentation sheets, content and teaching aids in any form (paper, electronic, digital, oral, etc.) used by L4M to provide training or given to trainees are original works and as such are protected by intellectual property and copyright.

In this respect, the customer and the trainee are prohibited from using, transmitting, reproducing, exploiting or transforming all or part of these documents without the express agreement of L4M. This prohibition applies, in particular, to any use made by the customer and the trainee with a view to organizing or running training courses.


Confidentiality and communication

L4M, the customer and the trainee undertake to keep confidential all documents and information to which they may have access during the course of the training service or during exchanges prior to registration, in particular all elements contained in the proposal sent by L4M to the customer.

L4M undertakes not to communicate to third parties other than the partners with whom the training courses are organized and to the OPCO, any information transmitted by the customer, including information concerning Trainees.

However, the customer agrees to be cited by L4M as a customer of its training courses. To this end, the customer authorizes L4M to mention its name and/or logo, as well as an objective description of the nature of the services provided, in its reference lists and proposals to prospects and customers, in discussions with third parties, in business reports, and in the event of legal, regulatory or accounting requirements.


Protection of and access to personal information

The customer undertakes to inform each Trainee that :

– personal data is collected and processed for the purposes of monitoring training validation and improving L4M ‘s offering

– in accordance with law no. 78-17 of January 6, 1978, trainees have the right to access, modify and rectify their personal data. The trainee may exercise this right by writing to : L4M – Twins Bureaux 2 A1, 885 avenue du Dr Julien Lefebvre – 06270 Villeneuve Loubet, or by e-mail to :


Applicable law and jurisdiction

The terms and conditions detailed in this document are governed by French law. In the event of a dispute arising between the customer and L4M concerning the interpretation of these terms and conditions or the performance of the contract, an amicable solution will be sought. Failing this, the ANTIBES Commercial Court shall have jurisdiction.